Capital Medical Group Billing

Department Page

About Us

At Capital Medical Group, we are committed to providing quality care at a reasonable cost, with an emphasis on ease of access to services.

Due to the recent pandemic of COVID-19, our billing staff is now working remotely. This in no way changes our stance on patient care, our patients will always be the #1 priority! Our friendly billing staff here at Capital Medical Group are eager to assist you with all of your financial needs.

During this time, our Billing Department is providing a secured messaging system to address your financial concerns. You will be prompted to leave a detailed message including your date of birth and one of our helpful staff members will return your call within 1 business day.

We are presently working to have a Billing Coordinator on site at our West Location in order to help better assist. Be sure to check this website for those coming updates!

If you are needing immediate assistance you can access the NextGen Patient Portal to send an electronic message or feel free to email us at

Through the Patient Portal you can: 

  • Ask questions about your account
  • Request an itemized statement
  • Update your address, phone, and insurance information

You can securely pay all of your Capital Medical Group bills online by credit or debit card through Phreesia.

To find out if an authorization/referral is required on a specific procedure, please contact Tami True at (502) 223-0231


If you have questions about your bill, call Capital Medical Group Billing

Office (502) 223-5811
Fax 502-695-7848

Payment address Only (Do not send correspondence to this address.)
Capital Medical Group
P.O. Box 5231
Frankfort, KY 40601

Correspondence address Only (Do not send payments to this address.)
Capital Medical Group
P.O. Box 4681
Frankfort, KY 40602

Capital Medical Group Billing Business Hours
Monday through Friday
8 a.m. to 4:30 p.m.